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Title Schwab Embraces 24/7 Service
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The accepted rule was that firms closed when the markets closed. Schwab understood that clients didn’t keep bankers’ hours and chose to offer 24/7 order entry and quote service.

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Title Fixed Income Specialists
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Specialists who can help your clients identify fixed income products and portfolio strategies that are designed to help meet their needs. These products can include bonds, bond funds, CDs, and preferred stocks.

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Title Schwab Trading Services
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Access to a wide range of trading tools and support for traders including StreetSmart Edge Trading software, tools for options and futures traders, specialized research and education, and Trading Reps.

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Title Partner Support
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A second level escalation support team for client-facing Schwab representatives. Partner Support resolves complex technical and operational inquiries from internal and external clients. Partner Support can also assist with questions requiring extra attention and/or operational or technical support.

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Title Client Service & Support
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24/7 one-stop support for all client service needs, including transactions, account changes, and guidance on trading execution.

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Title Franchise Market Leaders
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Franchise Market Leaders (ML) provide business strategy and practice management guidance to assist Branch Leaders with their business goals, client acquisition and segmentation, and branch operating model. MLs serve as a liaison between Branch Leaders and key internal business partners and subject matter experts, ensuring Branch Leaders take full advantage of Schwab’s platform, products, and support resources.  MLs also perform all supervisory functions of the branch.

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